Illustration of a person interacting with a friendly AI robot representing AI automation solutions

What is an AI Automation Agency? Your Guide to Business Transformation

What is an AI Automation Agency? Your Guide to Business Transformation

Illustration of a person interacting with a friendly AI robot representing AI automation solutions

What is an AI Automation Agency? Your Guide to Business Transformation

Seb

Co-founder

Hey there, I’m Seb, your friendly neighborhood SEO specialist at The Mansions! 🏫 When I’m not busy cracking Google’s algorithm (or at least giving it my best shot), I’m helping businesses rise through the ranks of search engines—boosting traffic, visibility, and, most importantly, sales. Feel free to get in touch if you’re looking to grow your online presence!

Hey there, I’m Seb, your friendly neighborhood SEO specialist at The Mansions! 🏫 When I’m not busy cracking Google’s algorithm (or at least giving it my best shot), I’m helping businesses rise through the ranks of search engines—boosting traffic, visibility, and, most importantly, sales. Feel free to get in touch if you’re looking to grow your online presence!

Let's talk!

What is an AI Automation Agency? Your Guide to Business Transformation

What is an AI Automation Agency? Your Guide to Business Transformation

Still manually entering data into spreadsheets? Watching your team drown in repetitive tasks while your competitors zoom ahead with automation? You're not alone. In today's business landscape, the difference between thriving and merely surviving often comes down to one thing: how effectively you're leveraging AI to do the heavy lifting.

Enter AI automation agencies—your partners in digital transformation who specialize in taking those soul-crushing, time-devouring tasks off your plate through custom AI solutions. Whether it's creating intelligent chatbots that handle customer queries 24/7 or building workflow systems that turn multi-step processes into one-click wonders, these specialized firms are changing the game for businesses just like yours.

Still manually entering data into spreadsheets? Watching your team drown in repetitive tasks while your competitors zoom ahead with automation? You're not alone. In today's business landscape, the difference between thriving and merely surviving often comes down to one thing: how effectively you're leveraging AI to do the heavy lifting.

Enter AI automation agencies—your partners in digital transformation who specialize in taking those soul-crushing, time-devouring tasks off your plate through custom AI solutions. Whether it's creating intelligent chatbots that handle customer queries 24/7 or building workflow systems that turn multi-step processes into one-click wonders, these specialized firms are changing the game for businesses just like yours.

AI robot with headset automating data entry tasks at a computer, symbolizing digital transformation
AI robot with headset automating data entry tasks at a computer, symbolizing digital transformation
AI robot with headset automating data entry tasks at a computer, symbolizing digital transformation

What is an AI Automation Agency?

What is an AI Automation Agency?

Definition and Core Functions

Definition and Core Functions

An AI automation agency is a specialized firm that helps businesses implement artificial intelligence solutions to streamline operations, reduce costs, and improve customer experiences. These agencies leverage cutting-edge AI technologies to create custom automation solutions tailored to your unique business challenges.

Core services typically include:

  • Workflow automation development

  • Custom AI chatbot creation

  • Data analysis and business intelligence

  • Process optimization consulting

  • AI implementation and integration

Think of an AI automation agency as your business's technology personal trainer—they assess where you're struggling, design a custom plan to address your specific challenges, and guide you through implementation to ensure you get results that transform your operations from manual to magical.

An AI automation agency is a specialized firm that helps businesses implement artificial intelligence solutions to streamline operations, reduce costs, and improve customer experiences. These agencies leverage cutting-edge AI technologies to create custom automation solutions tailored to your unique business challenges.

Core services typically include:

  • Workflow automation development

  • Custom AI chatbot creation

  • Data analysis and business intelligence

  • Process optimization consulting

  • AI implementation and integration

Think of an AI automation agency as your business's technology personal trainer—they assess where you're struggling, design a custom plan to address your specific challenges, and guide you through implementation to ensure you get results that transform your operations from manual to magical.

Evolution of AI in Business

Evolution of AI in Business

Remember when AI was just something from sci-fi movies? Those days are gone faster than you can say "digital transformation." Early AI applications were basic and limited—like a calculator compared to today's supercomputers.

Now? AI technologies have become sophisticated powerhouses that can predict market trends, personalize customer experiences, and automate complex processes that once required entire departments. The businesses embracing this evolution aren't just keeping pace—they're leapfrogging competitors who are still stuck in manual-process purgatory.

Remember when AI was just something from sci-fi movies? Those days are gone faster than you can say "digital transformation." Early AI applications were basic and limited—like a calculator compared to today's supercomputers.

Now? AI technologies have become sophisticated powerhouses that can predict market trends, personalize customer experiences, and automate complex processes that once required entire departments. The businesses embracing this evolution aren't just keeping pace—they're leapfrogging competitors who are still stuck in manual-process purgatory.

Key Characteristics of AI Agencies

Key Characteristics of AI Agencies

What separates true AI automation agencies from typical tech consultants? It's their deep expertise in artificial intelligence combined with a business-first mindset. These aren't just code jockeys—they're business transformation specialists who happen to use AI as their superpower.

The best AI agencies bring a rare combination of technical mastery and strategic thinking. They don't just implement technology; they reimagine how your business operates. And unlike one-size-fits-all software vendors, top agencies collaborate closely with your team to ensure solutions integrate seamlessly with your existing workflows and systems—no square pegs in round holes here!

What separates true AI automation agencies from typical tech consultants? It's their deep expertise in artificial intelligence combined with a business-first mindset. These aren't just code jockeys—they're business transformation specialists who happen to use AI as their superpower.

The best AI agencies bring a rare combination of technical mastery and strategic thinking. They don't just implement technology; they reimagine how your business operates. And unlike one-size-fits-all software vendors, top agencies collaborate closely with your team to ensure solutions integrate seamlessly with your existing workflows and systems—no square pegs in round holes here!

Illustration of a robot analyzing data and images, representing the core functions of an AI automation agency
Illustration of a robot analyzing data and images, representing the core functions of an AI automation agency
Illustration of a robot analyzing data and images, representing the core functions of an AI automation agency

Types of Automation Solutions

Types of Automation Solutions

Workflow Automation Explained

Workflow Automation Explained

Workflow automation is exactly what it sounds like—letting technology handle those repetitive, rule-based processes that eat up your team's valuable time. Remember those tedious tasks you dread each day? Data entry. Invoice processing. Approval workflows. Email sorting. The ones that make you question your career choices around 3 PM on a Tuesday? Workflow automation eliminates them.

By implementing AI-powered workflow automation, you'll experience:

  • Dramatic time savings — Tasks that took hours now happen in seconds

  • Near-perfect accuracy — Say goodbye to human error from manual processing

  • 24/7 operation — Processes continue running even when your team is off the clock

  • Consistent execution — Every task follows the exact same process every time

  • Freed-up talent — Your team can focus on creative and strategic work

Your automated workflows run consistently, executing tasks exactly the same way every time, while your talented team members focus on innovation and strategy instead of mind-numbing data entry.

Workflow automation is exactly what it sounds like—letting technology handle those repetitive, rule-based processes that eat up your team's valuable time. Remember those tedious tasks you dread each day? Data entry. Invoice processing. Approval workflows. Email sorting. The ones that make you question your career choices around 3 PM on a Tuesday? Workflow automation eliminates them.

By implementing AI-powered workflow automation, you'll experience:

  • Dramatic time savings — Tasks that took hours now happen in seconds

  • Near-perfect accuracy — Say goodbye to human error from manual processing

  • 24/7 operation — Processes continue running even when your team is off the clock

  • Consistent execution — Every task follows the exact same process every time

  • Freed-up talent — Your team can focus on creative and strategic work

Your automated workflows run consistently, executing tasks exactly the same way every time, while your talented team members focus on innovation and strategy instead of mind-numbing data entry.

Data Analysis and Insights

Data Analysis and Insights

Drowning in data but starving for insights? You're not alone. Imagine having a brilliant analyst who works around the clock, never misses a pattern, and transforms your mountains of untapped data into golden insights. That's what AI-driven data analysis brings to your business.

Modern AI data analysis tools can:

  • Sift through millions of data points in seconds

  • Identify patterns human analysts would miss

  • Predict future trends with surprising accuracy

  • Present findings in easy-to-understand visualizations

  • Continuously learn and improve over time

With advanced AI algorithms working for you, you'll spot trends your competitors miss and make decisions based on rock-solid evidence rather than gut feelings. These smart systems present findings in visualizations even your least technical team members can understand—turning complex data into actionable business intelligence that drives results.

Drowning in data but starving for insights? You're not alone. Imagine having a brilliant analyst who works around the clock, never misses a pattern, and transforms your mountains of untapped data into golden insights. That's what AI-driven data analysis brings to your business.

Modern AI data analysis tools can:

  • Sift through millions of data points in seconds

  • Identify patterns human analysts would miss

  • Predict future trends with surprising accuracy

  • Present findings in easy-to-understand visualizations

  • Continuously learn and improve over time

With advanced AI algorithms working for you, you'll spot trends your competitors miss and make decisions based on rock-solid evidence rather than gut feelings. These smart systems present findings in visualizations even your least technical team members can understand—turning complex data into actionable business intelligence that drives results.

Customer Engagement via Chatbots

Customer Engagement via Chatbots

Chatbots have revolutionised customer engagement by offering immediate, personalised interactions. Leveraging AI and natural language processing, chatbots are capable of understanding and responding to customer inquiries around the clock, significantly enhancing user experience. They efficiently handle routine queries, freeing up human agents to focus on more complex issues. This not only improves response times but also increases customer satisfaction by providing instant support. Chatbots can be integrated into various platforms such as websites, social media, and messaging apps, making them accessible wherever customers are active.

Moreover, they can collect valuable data on customer preferences and behaviours, enabling businesses to tailor their offerings and improve service delivery. By automating customer interactions, businesses can ensure consistent communication across all touchpoints. This level of engagement fosters stronger relationships with customers, driving brand loyalty and retention. In today's digital age, chatbots are an essential tool for businesses aiming to enhance customer engagement and streamline communication processes.

Chatbots revolutionise customer engagement through:

  • 24/7 support: Immediate and personalised responses to customer inquiries anytime.

  • Efficiency in handling queries: Frees human agents to focus on complex issues.

  • Wide platform integration: Accessible on websites, social media, and messaging apps.

  • Customer data collection: Insights into preferences to refine offerings.

  • Enhanced loyalty and retention: Consistent and reliable communication builds trust.

Chatbots have revolutionised customer engagement by offering immediate, personalised interactions. Leveraging AI and natural language processing, chatbots are capable of understanding and responding to customer inquiries around the clock, significantly enhancing user experience. They efficiently handle routine queries, freeing up human agents to focus on more complex issues. This not only improves response times but also increases customer satisfaction by providing instant support. Chatbots can be integrated into various platforms such as websites, social media, and messaging apps, making them accessible wherever customers are active.

Moreover, they can collect valuable data on customer preferences and behaviours, enabling businesses to tailor their offerings and improve service delivery. By automating customer interactions, businesses can ensure consistent communication across all touchpoints. This level of engagement fosters stronger relationships with customers, driving brand loyalty and retention. In today's digital age, chatbots are an essential tool for businesses aiming to enhance customer engagement and streamline communication processes.

Chatbots revolutionise customer engagement through:

  • 24/7 support: Immediate and personalised responses to customer inquiries anytime.

  • Efficiency in handling queries: Frees human agents to focus on complex issues.

  • Wide platform integration: Accessible on websites, social media, and messaging apps.

  • Customer data collection: Insights into preferences to refine offerings.

  • Enhanced loyalty and retention: Consistent and reliable communication builds trust.

Infographic showing three AI automation solutions: workflow automation, data analysis, and customer engagement chatbots
Infographic showing three AI automation solutions: workflow automation, data analysis, and customer engagement chatbots
Infographic showing three AI automation solutions: workflow automation, data analysis, and customer engagement chatbots

Success Stories

Success Stories

Industry-Specific Examples

Industry-Specific Examples

In the healthcare sector, AI automation isn't just improving efficiency—it's literally saving lives. Memorial Hospital implemented an AI-powered patient intake system that cut administrative processing time by 68% while reducing errors by nearly 40%. Their staff now spends less time on paperwork and more time on what really matters—caring for patients.

In retail, a national chain was struggling with inventory management across 230+ locations until an AI-driven inventory management system achieved a 94% reduction in stockouts and a 37% decrease in excess inventory. Meanwhile, a manufacturing client discovered they were spending 22 extra hours per week on quality control processes that could be automated. After implementing AI-driven process optimization, they reduced defect rates by 32% while simultaneously cutting QC time in half.

In the healthcare sector, AI automation isn't just improving efficiency—it's literally saving lives. Memorial Hospital implemented an AI-powered patient intake system that cut administrative processing time by 68% while reducing errors by nearly 40%. Their staff now spends less time on paperwork and more time on what really matters—caring for patients.

In retail, a national chain was struggling with inventory management across 230+ locations until an AI-driven inventory management system achieved a 94% reduction in stockouts and a 37% decrease in excess inventory. Meanwhile, a manufacturing client discovered they were spending 22 extra hours per week on quality control processes that could be automated. After implementing AI-driven process optimization, they reduced defect rates by 32% while simultaneously cutting QC time in half.

Cost Savings and Efficiency Gains

Cost Savings and Efficiency Gains

The numbers don't lie—AI automation delivers serious financial benefits across industries. According to recent research, businesses implementing AI automation solutions see an average ROI of 3-5x their initial investment within the first year alone. That's not just impressive; it's transformative for your bottom line.

A financial services firm that implemented AI for data processing witnessed a staggering 86% reduction in operational costs by eliminating manual data entry tasks. Not only did they save money directly on labor costs, but they also avoided the expensive ripple effects of human errors. Manufacturing companies using AI-powered predictive maintenance systems report up to 40% reduced equipment downtime and 30% lower repair costs—proving that sometimes the best cost-cutting strategy isn't doing things cheaper, it's doing them smarter.

The numbers don't lie—AI automation delivers serious financial benefits across industries. According to recent research, businesses implementing AI automation solutions see an average ROI of 3-5x their initial investment within the first year alone. That's not just impressive; it's transformative for your bottom line.

A financial services firm that implemented AI for data processing witnessed a staggering 86% reduction in operational costs by eliminating manual data entry tasks. Not only did they save money directly on labor costs, but they also avoided the expensive ripple effects of human errors. Manufacturing companies using AI-powered predictive maintenance systems report up to 40% reduced equipment downtime and 30% lower repair costs—proving that sometimes the best cost-cutting strategy isn't doing things cheaper, it's doing them smarter.

Transformative Power of AI

Transformative Power of AI

Beyond the numbers, AI automation creates something perhaps even more valuable: opportunity. When your team isn't bogged down in repetitive tasks, they can finally focus on innovation and growth. This shift from operational drudgery to strategic thinking is where the true transformation happens.

One marketing agency automated their reporting process and discovered their analysts had 22 extra hours per week—time they redirected to developing new client strategies that increased retention by 34%. A logistics company automated route planning and suddenly found themselves able to handle 40% more shipments without adding staff. The pattern is clear: AI automation doesn't just help you do the same things better—it enables you to do entirely new things that were previously impossible.

Beyond the numbers, AI automation creates something perhaps even more valuable: opportunity. When your team isn't bogged down in repetitive tasks, they can finally focus on innovation and growth. This shift from operational drudgery to strategic thinking is where the true transformation happens.

One marketing agency automated their reporting process and discovered their analysts had 22 extra hours per week—time they redirected to developing new client strategies that increased retention by 34%. A logistics company automated route planning and suddenly found themselves able to handle 40% more shipments without adding staff. The pattern is clear: AI automation doesn't just help you do the same things better—it enables you to do entirely new things that were previously impossible.

Illustration of an overworked office worker drowning in paperwork while an AI robot helps automate tasks
Illustration of an overworked office worker drowning in paperwork while an AI robot helps automate tasks
Illustration of an overworked office worker drowning in paperwork while an AI robot helps automate tasks

Future of AI Automation in Business

Future of AI Automation in Business

Emerging Trends and Innovations

Emerging Trends and Innovations

The AI automation landscape is evolving rapidly, with several game-changing trends reshaping what's possible. The marriage of artificial intelligence and Internet of Things (IoT) devices is creating unprecedented opportunities—imagine your equipment diagnosing and sometimes even fixing itself before breaking down, or your inventory automatically reordering itself based on real-time data.

Explainable AI (XAI) is addressing the "black box" problem by creating systems that can explain their decisions in terms humans understand—it's like having an AI that shows its work, just like your math teacher always demanded. Meanwhile, generative AI systems like ChatGPT represent a massive leap forward, creating new content from writing marketing copy to coding software. These aren't just incremental improvements; they're revolutionary advances that are redefining what's possible with automation.

The AI automation landscape is evolving rapidly, with several game-changing trends reshaping what's possible. The marriage of artificial intelligence and Internet of Things (IoT) devices is creating unprecedented opportunities—imagine your equipment diagnosing and sometimes even fixing itself before breaking down, or your inventory automatically reordering itself based on real-time data.

Explainable AI (XAI) is addressing the "black box" problem by creating systems that can explain their decisions in terms humans understand—it's like having an AI that shows its work, just like your math teacher always demanded. Meanwhile, generative AI systems like ChatGPT represent a massive leap forward, creating new content from writing marketing copy to coding software. These aren't just incremental improvements; they're revolutionary advances that are redefining what's possible with automation.

Potential Challenges and Considerations

Potential Challenges and Considerations

Despite its promising future, AI automation isn't without hurdles you'll need to navigate. Data privacy and security concerns top the list—as you collect more data to fuel AI systems, you'll need robust protections to maintain customer trust and regulatory compliance. No amount of efficiency is worth a devastating data breach.

Another significant challenge is workforce adaptation. While AI automation eliminates mundane tasks, it also requires new skills from your team. The most successful implementations include comprehensive change management and training programs. Additionally, integration with legacy systems can be complex—it's rarely as simple as flipping a switch. But here's the good news: experienced AI automation agencies have navigated these challenges countless times and can help you avoid the common pitfalls that derail automation initiatives.

Despite its promising future, AI automation isn't without hurdles you'll need to navigate. Data privacy and security concerns top the list—as you collect more data to fuel AI systems, you'll need robust protections to maintain customer trust and regulatory compliance. No amount of efficiency is worth a devastating data breach.

Another significant challenge is workforce adaptation. While AI automation eliminates mundane tasks, it also requires new skills from your team. The most successful implementations include comprehensive change management and training programs. Additionally, integration with legacy systems can be complex—it's rarely as simple as flipping a switch. But here's the good news: experienced AI automation agencies have navigated these challenges countless times and can help you avoid the common pitfalls that derail automation initiatives.

Strategic Partnerships for Growth

Strategic Partnerships for Growth

As AI automation continues evolving at breakneck speed, strategic partnerships become increasingly crucial. Most businesses simply can't maintain in-house expertise across all relevant AI technologies—the field is too vast and changing too rapidly. This makes your choice of AI automation agency more important than ever.

When selecting an AI automation partner, look for:

  • Demonstrated expertise in your specific industry

  • Case studies with measurable results (not vague claims)

  • Technical capabilities that align with your unique needs

  • Transparent communication and collaborative approach

  • Flexible engagement models that can evolve with your business

The right partner doesn't just implement today's solutions; they keep you ahead of tomorrow's innovations. They should function as an extension of your team, with a deep understanding of your business goals and challenges. Remember: in the rapidly shifting landscape of AI automation, your choice of partner may be the single biggest factor in your success.

As AI automation continues evolving at breakneck speed, strategic partnerships become increasingly crucial. Most businesses simply can't maintain in-house expertise across all relevant AI technologies—the field is too vast and changing too rapidly. This makes your choice of AI automation agency more important than ever.

When selecting an AI automation partner, look for:

  • Demonstrated expertise in your specific industry

  • Case studies with measurable results (not vague claims)

  • Technical capabilities that align with your unique needs

  • Transparent communication and collaborative approach

  • Flexible engagement models that can evolve with your business

The right partner doesn't just implement today's solutions; they keep you ahead of tomorrow's innovations. They should function as an extension of your team, with a deep understanding of your business goals and challenges. Remember: in the rapidly shifting landscape of AI automation, your choice of partner may be the single biggest factor in your success.

Infographic showing criteria for selecting an AI automation agency, including success path and warning signs
Infographic showing criteria for selecting an AI automation agency, including success path and warning signs
Infographic showing criteria for selecting an AI automation agency, including success path and warning signs

How to Implement AI Automation in Your Business

How to Implement AI Automation in Your Business

Discovery and Assessment

Discovery and Assessment

The implementation journey begins with a thorough analysis of your current processes to identify prime automation opportunities. This usually involves stakeholder interviews, process mapping, and data analysis to pinpoint where automation will deliver the biggest ROI. The goal? Finding those pain-point processes that are eating up valuable time and resources.

During this phase, a good AI automation agency will ask probing questions about your business objectives, challenges, and current workflows. They're not just gathering technical information—they're building a deep understanding of your business context. This is also when you'll establish key performance indicators (KPIs) to measure success, ensuring everyone agrees on what "victory" looks like before writing a single line of code.

The implementation journey begins with a thorough analysis of your current processes to identify prime automation opportunities. This usually involves stakeholder interviews, process mapping, and data analysis to pinpoint where automation will deliver the biggest ROI. The goal? Finding those pain-point processes that are eating up valuable time and resources.

During this phase, a good AI automation agency will ask probing questions about your business objectives, challenges, and current workflows. They're not just gathering technical information—they're building a deep understanding of your business context. This is also when you'll establish key performance indicators (KPIs) to measure success, ensuring everyone agrees on what "victory" looks like before writing a single line of code.

Solution Design and Planning

Solution Design and Planning

With opportunities identified, it's time to create the blueprint for your automation solutions. Your agency partner will design custom AI systems tailored to your specific challenges, weighing factors like technical feasibility, implementation complexity, and potential business impact. This isn't about forcing cookie-cutter solutions into your unique business—it's about crafting purpose-built tools.

This phase produces a detailed implementation roadmap with timelines, resource requirements, and expected outcomes. You'll see exactly what will be built, how long it will take, what resources you'll need to commit, and what results you can expect. The best agencies will also identify potential challenges and develop mitigation strategies before implementation begins—anticipating obstacles is always better than stumbling into them.

With opportunities identified, it's time to create the blueprint for your automation solutions. Your agency partner will design custom AI systems tailored to your specific challenges, weighing factors like technical feasibility, implementation complexity, and potential business impact. This isn't about forcing cookie-cutter solutions into your unique business—it's about crafting purpose-built tools.

This phase produces a detailed implementation roadmap with timelines, resource requirements, and expected outcomes. You'll see exactly what will be built, how long it will take, what resources you'll need to commit, and what results you can expect. The best agencies will also identify potential challenges and develop mitigation strategies before implementation begins—anticipating obstacles is always better than stumbling into them.

Deployment and Optimization

Deployment and Optimization

Finally, it's time to bring your automation solutions to life! The technical team builds your custom AI systems, whether that's developing workflow automation tools, training chatbots on your company knowledge, or creating data analytics dashboards. Thorough testing ensures seamless integration with your existing systems before everything goes live.

But the journey doesn't end at launch. Your AI automation partner should provide comprehensive training for your team and support during the transition period to ensure adoption across your organization. From there, continuous monitoring, maintenance, and optimization ensure your solutions evolve with your business needs. The most successful automation initiatives are never truly "finished"—they're constantly improving based on new data, feedback, and business requirements.

The future belongs to businesses that can successfully blend human creativity with AI efficiency. With the right automation partner by your side, you'll not only keep pace with that future—you'll help define it. The question isn't whether your business could benefit from AI automation—it's how quickly you want to gain that competitive edge.

Finally, it's time to bring your automation solutions to life! The technical team builds your custom AI systems, whether that's developing workflow automation tools, training chatbots on your company knowledge, or creating data analytics dashboards. Thorough testing ensures seamless integration with your existing systems before everything goes live.

But the journey doesn't end at launch. Your AI automation partner should provide comprehensive training for your team and support during the transition period to ensure adoption across your organization. From there, continuous monitoring, maintenance, and optimization ensure your solutions evolve with your business needs. The most successful automation initiatives are never truly "finished"—they're constantly improving based on new data, feedback, and business requirements.

The future belongs to businesses that can successfully blend human creativity with AI efficiency. With the right automation partner by your side, you'll not only keep pace with that future—you'll help define it. The question isn't whether your business could benefit from AI automation—it's how quickly you want to gain that competitive edge.

Seb

Co-founder

Hey there, I’m Seb, your friendly neighborhood SEO specialist at The Mansions! 🏫 When I’m not busy cracking Google’s algorithm (or at least giving it my best shot), I’m helping businesses rise through the ranks of search engines—boosting traffic, visibility, and, most importantly, sales. Feel free to get in touch if you’re looking to grow your online presence!

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All rights reserved.